Monthly Archives: November 2007

Six Reasons Leads Do Not Convert to Customers – Online and Offline

Why are many of your qualified sales leads not converting into sales? Why Leads Do Not Turn Into Customers Perhaps you are trying to convert the person on the other end of the phone into a customer. Or maybe you run an online business and are trying to turn your browsers into buyers. No matter [...]

Hello, Mr. Denny. How is Your Personalized Customer Service?

Hello, Mr. Denny. How is Your Personalized Customer Service? Have you ever bought something from a salesperson that not only remembered your name, but where you went to college, and that you are an avid hockey fan? This type of personalized customer service feels great and, if handled properly, will drive the repeat business you [...]

How to Build Lead Generation

Ken Cook of Hartford Business.com just wrote a great article with 10 tips to build lead generation. What I appreciate most about the list is that it includes various methods to build lead generation for your business and could be used as a good guideline for integrating lead generation into your sales and marketing plans [...]