The Close - Getting the Lead
Chris
“The Close” is a very common (and commonly overlooked) sales tactic. Probably every sales book you will ever read has an entire section about “closing.” This is the “ask for the sale” part of sales. Ask your customer to contact you about their order or with questions about your product.
Ask a time or two in the body of the content. The general rule I use when writing a full page of copy is that the contact opportunity should be given at least two times within that copy – once near the top and once about two thirds of the way down. I often add one last “Call us at (XXX) XXX-XXXX or contact us online for more information” at the bottom of the copy as well. Notice I give two methods of contact. Sometimes, I recommend three, depending on the nature of your customers and your systemic and technical capabilities. Give your visitors options and ask often without being annoying.
You might ask why you should ask them to contact you in the body of the copy when you already have your phone number posted at the top right or along the left side of every page on your website. The reason is that you are talking to your visitor in the copy and asking for the lead while talking to them is more effective than simply having your number posted beside your information. Every salesperson knows this whether he acts on it or not.
Imagine yourself out on the street telling people about your product or service with the goal of getting them to contact you. You are wearing a white t-shirt with your phone number and website printed in giant letters on it. When you are talking to them, it would be foolish to rely on the information on your t-shirt to persuade them to contact you. You would say, “Call us at (XXX) XXX-XXXX or visit us online at www.LeadOptimize.com to get more information.” So, ask your visitors to contact you!
Your site can be one of your best “salespeople” or it can be the salesperson who simply hands out his card without asking for the order.
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Posted in Lead Optimize |


June 10th, 2007 at 11:02 pm
[…] The Close - Getting the Lead from Your Website […]
October 14th, 2007 at 1:34 am
[…] Generating sales leads online is a process. I have written about closing tactics a few times before and should probably highlight it more often but I don’t want to kill the horse, so to speak. […]
November 7th, 2007 at 3:56 pm
[…] Have you ever carefully researched an item, decided to buy, then could not find out how to buy the company’s product through their website? In frustration, you probably gave up to purchase the product elsewhere. You have just witnessed that company’s biggest sales mistake. Many businesses have flashy websites with all the best marketing but with one major flaw – no clear call to action. I usually call them contact opportunities because you are really giving the customer another opportunity to contact you. […]